Aria2 News

Carpet Cleaning 

Currently Strata has the hallway carpets deep cleaned quarterly. Our vendor, Cleaning Connection, will be onsite on July 15 from 9.30am to 4.00 pm to clean all hallway carpets. 

 P3 Parkade Gate  

July 7- We've had reports of the P3 Parkade gate opening and closing on its own.  The issue has been escalated to ONNI who have dispatched a vendor to repair.    

Elevator 2 

July 7 -  KONE was able to get Car 2 back in service. The issue was a wiring problem that has now been fixed.   

July 6 update - 2.45pm KONE has advised that the current issue is caused by a break in the safety circuit wiring. They spent the better part of today troubleshooting and will be back onsite tomorrow. At this point Car 2 remains out of service. Further updates will be provided tomorrow. 

July 6  Unfortunatley Car 2 is currently out of service - the issue has been reported to KONE and they will be onsite today. At this point we aren't aware of the cause. We will provide further details as we get more information. 

Speaker Feedback/Noise Update 

June 29

The vendor that attended on June 27 was unable to resolve the issue of noise coming from the speakers. They suggested the issue may be a result of the ongoing fire alarm panel system repairs / issues within ONNI's equipment. The issue has been escalated to ONNI, and our property manager, for further investigation and resoluton   

June 27, 2026

Strata has received reports from several residents regarding feedback or noise coming from the speakers within some units overnight.

A service call was placed with our vendor, they have arrived onsite to investigate the issue.

At this time, the investigation is ongoing, and we do not yet have the results. We will provide an update to residents as soon as more information becomes available.  

Thank you for your patience and understanding.

Caretaking Services Update - June 18, 2026

Dear Residents,

The Strata Council would like to let you know that, effective Monday June 22, 2026, Five Star Building Services Ltd. will be taking over the caretaking responsibilities for Aria II.

Following a review of our caretaking service needs, Council undertook a selection process and chose Five Star Building Services for this role. Five Star has strong experience supporting strata communities throughout the Lower Mainland. Many residents may already be familiar with them, as they currently provide caretaking services at Aria I. Their existing knowledge of our community will help support a smooth transition.

Over the coming weeks, Five Star will be working closely with Council and our Property Manager to ensure a smooth transition. As with any transition, there may be a brief period while the new team becomes familiar with our building, its systems, and daily routines. We appreciate your patience as they settle in.

Council is pleased to welcome Five Star to the Aria II community and looks forward to working together to continue providing the high standard of care and service that residents value.

As we welcome Five Star, we would also like to extend our sincere thanks to Cleantech, Rosanna, and the weekend caretaking crew for their long term dedication and support. Their hard work and commitment to our community have been greatly appreciated, and we thank them for the care they have provided to Aria II. We wish them all the very best in the future.

If you have any questions about the transition, please feel free to contact our Property Manager, François, or any member of Council.

Thank you for your continued support and cooperation.

The Aria II Strata Council

Elevator - CAR 1 issue - June 13- 10am

Car 1 is currently out of service. Kone is onsite. Unfortunately there is a move scheduled all morning. We expect significant delays in Elevator service

Car 1 has been returned to service.   

Building Improvement Committee

Dear Owners,

Each year, Aria 2 Strata allocates funds for building improvements. These funds have supported things like lobby improvements, common area painting, flooring and lighting...etc. We are committed to increasing owner involvement in how these funds are distributed.

To facilitate this, we are establishing a Building Improvement Committee. The committee will identify and recommend future improvements. It will be comprised of a strata member and owners. In total there will be no more that 5 members.

The committee’s immediate priority will be to address parcel management in the lobby. The current setup is unsightly and presents a safety risk. Recommendations may include, but aren't limited to, installing cabinetry and/or proposing process and bylaw changes.

The committee will determine its own meeting schedule, but we anticipate a time commitment of no more than a few hours per month.

If you are interested in joining, please email the Strata Council at council@aria2strata.com.

Thanks, 

Aria 2 Strata

Elevator - CAR 1 issue 

June 8, 2026 - Earlier today KONE made some adjustments to the newly installed levelling sensors. This seems to have resolved the weekend issue with Car 1.  While we are doing everything possible to minimize these disruptions there may be intermittent issues before and shortly after the uprades are complete.  

June 7, 2026

We are aware that Elevator 1 is currently experiencing intermittent issues connecting to some floors. Throughout this weekend, we experienced several issues with Elevator 1. KONE is aware of these challenges and continues to work on resolving them. A this time, we do not have a clear explanation for the cause of the issues, we hope to have more information to share tomorrow when KONE is back onsite.

We sincerely apologize to everyone who has been impacted by these disruptions and appreciate your patience and understanding as we work with KONE to restore reliable elevator service. 

Elevator - CAR 1 issue - June 6, 2026

We are currently experiencing issue with Car 1 - KONE has been dispatched.

Elevator Update - June 3, 2026

Strata had a follow up meeting with KONE earlier today. KONE has confirmed that the elevator upgrades remain on schedule with the completion date set for June 12.  Work over the past week has been focused on car 1 - and will shortly shift to car 2.   We expect to remain down to one elevator until the upgrades are completed. 

Please keep in mind the elevator guidelines (see the May 25 post below).   

Further updates will be provided as information becomes available.

LOBBY PANEL BEEPING/Elevator Upgrade work - May 27, 2026

Over the past few months, the panel in the lobby has been beeping. The issue is within ONNI's systems. Strata has been in regular communication with Onni . Today ONNI advised they will be back onsite, on June 1, to continue repair efforts. 

Today KONE started the elevator upgrades. Fortunately they were able to return Car 1 to service. We expect it will be back out of service tomorrow.   

ELEVATOR UPDATES/UPGRADES - May 25, 2026 

Today, KONE re-confirmed that elevator upgrades will begin Wednesday, May 27 starting with Elevator 1. It will will be taken out of service early in the morning.

Please keep the following guidelines in mind to minimize impacts during this period: 

    - Do not overload the elevator: To prevent mechanical failure and safety risks, the maximum capacity is 8 individuals. Please be mindful of others and, when possible, allow those with greater needs (i.e. mobility) to use the elevator first when it's full.  

    - Do not obstruct doors: Holding or obstructing the doors will trigger a safety shutdown, requiring a service call to resume operation. If you need to keep the door open, use the "door open" button in the interior panel.  

    - Keep tracks clear: Avoid dropping debris (recycling, garbage, dirt .. etc.) on the floor, as items trapped in the tracks will shut down the elevator.

    - Use stairs if possible: If you are able, please consider using the stairwell to reduce wait times and overall usage. We recognize that isn't always possible.

We will continue to provide updates on a regular basis.   

Please be kind and respectful to your neighbors at all times.

Thanks all,

ARIA 2 Strata 

ELEVATOR UPDATES/UPGRADES - May 20,2026 

KONE was onsite today and both Elevator's are now operating.  

Strata is meeting with KONE tomorrow Thursday May 21 to discuss service issues, what caused the recent outages and how we can mitigate this from happening as we move forward.  During this meeting Strata will also discuss the upcoming upgrades that are planned to begin on Wednesday May 27th.  We will provide further updates after our meeting tomorrow.

Please note the handout left under resident doors yesterday had incorrect dates for the elevator upgrades. The correct dates; repairs will begin on Wednesday May 27 and are anticipated to be completed by Friday June 12.

ELEVATOR UPDATES/UPGRADES - May 19,2026 

Elevator 1(E1) remains out of service.  Kone will be onsite today to attempt repairs. 

Elevator 2 (E2) was out of service from approximately 4pm to 10pm yesterday. Strata immediately called  KONE after being notified of the issue. KONE attended and the car is now in service.

Strata is scheduled to meet with KONE Senior Management tomorrow to discuss the ongoing challenges.

Elevator  upgrades are set for May 27 to June 12. The following is the proposed schedule of work from KONE.

NOTICE – Elevator Work Schedule  

Location: Aria 2 Building 

Dates: May 27 to June 12, 2026 

Dear Residents and Tenants, 

Please be advised that scheduled elevator upgrade work will be taking place at the building  during the dates above. This work is necessary to improve reliability, ride quality, and overall  performance of the elevators. 

1 What to Expect  

• One elevator will remain in service at all times 

• The second elevator will be temporarily taken out of service while work is completed • You may experience:  

o Longer wait times 

o Increased usage of the operating elevator 

2 Outage Schedule  

3 Elevator #1  

• Out of Service: May 27 to June 3 

• Returned to service by the end of day June 3 

4 Elevator #2  

• Out of Service: June 4 to June 12 

• Returned to service by the end of day June 12 

5 Work Being Completed  

• Installation of new door operating equipment 

• Replacement of internal elevator components for smoother operation 

• System adjustments and testing for improved performance 

6 Important Notes  

• Work will occur during regular working hours

KONE Internal 

• Every effort will be made to minimize disruptions and complete the work as efficiently  as possible 

• Elevator availability may vary slightly depending on site conditions and required  adjustments 

7 We Appreciate Your Patience  

These upgrades are intended to improve elevator reliability and reduce future service  disruptions. 

If you have any questions or require assistance during this time, please contact building  management. 

Thank you for your understanding, 

KONE Service Team

ELEVATOR UPDATES - May 16,2026 

Elevator 1 remains out of service.  Kone was onsite May 15 but unfortunately unable to return the unit back to service. They will return on Tuesday May 19 to continue repair efforts and to complete some planned maintenance. We will provide further updates on May 19. 

The Elevator upgrades are tentatively planned for May 27 to June 12.  More details will follow early next week. 

For the most recent information Strata will continue to update this section of our website.    

ELEVATOR GUIDELINES 

• Do Not Overload: Adhere to the maximum weight limit posted inside the elevator. Overloading can cause mechanical failures and pose safety risks. 

• Avoid Holding Doors Open: Holding the elevator doors open for extended periods can damage the door mechanisms. Use the 'door open' button if necessary but avoid manual intervention. 

• Jumping or Rough Behavior: Jumping or any rough behavior inside the elevator can cause it to malfunction. Please maintain a calm and steady presence while inside. 

• Proper Use of Buttons: Press buttons gently and avoid pressing multiple floor buttons unnecessarily. This can confuse the system and cause delays. 

• Do Not Block Doors: Ensure nothing obstructs the elevator doors from closing properly. This includes luggage, strollers, or any other objects. 

• Avoid Spills: Refrain from eating or drinking in the elevator to prevent spills that can damage the interior and mechanisms. 

• Report Issues Promptly: If you notice any irregularities or malfunctions with the elevator, report them to the management immediately so repairs can be made swiftly. 

• Your cooperation is essential in ensuring the elevator remains in good working condition for everyone’s convenience and safety. 

SECURITY REMINDERS

We have noticed an increase in break-ins/thefts in the parkade area. Remember that everyone is responsible for building security:

• Do not buzz anyone into the building through the enter phone unless you are expecting them and/or know them personally.

• Do not hold the door open for strangers. Close the door behind you.

• Do not leave doors propped open and unattended.

• When entering or exiting the parkade, stop and wait until the gate fully closes before driving away. Do not let anyone follow you in.

• Phone the police if you see any suspicious activity.

• Do not leave doors and windows open that may be accessible.

• Do not leave your garage remote or any valuables in your vehicle.

• Phone 911 for emergencies.

AMAZON SECURE ACCESS

Amazon has implemented a service which provides their drivers secure access to the building and each floor in a secure way.

From February 2023, Amazon packages should be left in front of the door of the respective suite.

WINDOWS AND ODOUR SENSITIVITIES

As it is now summer and we all have our windows open, it has been brought to the Strata Council's attention that some residents are having a hard time with some of the smells and odours coming into the building.

Marijuana and cigarette smoke are unpleasant smells, and residents are reminded that smoking is not permitted.

The Strata Council would also like to ask everyone to consider other residents when purchasing heavy perfume or odour items. One item of concern is highly scented dryer sheets. 

Strata Bylaws:

45        No Smoking
(1)        For the purposes of this bylaw 44, the following definitions apply:
(a)        “smoke” or “smoking” includes inhaling, exhaling, burning or carrying of a lighted cigarette, cigar, pipe, hookah pipe or other lighted smoking equipment that burns tobacco or other weed substances (including, for certainty, cannabis);
(b)        “vape” or “vaping” includes inhaling, exhaling, vaporizing or carrying or using an activated e cigarette.

(2)        An owner, tenant, occupant or visitor must not smoke or vape anywhere in or on the common property or limited common property (including, for certainty, balconies and patios).

Window Condensation

In the winter months especially, residents may notice condensation on the inside of their windows. See the "Tips" section for a document from Action Glass details steps you can take to reduce condensation.

ELEVATOR REMINDER REGARDING BICYCLES

June 15

The Strata Council would like to remind Owners and Tenants that bikes are not allowed within the elevators.

Please review the Strata Rule’s below and be aware that units found to be in violation will be subject to fines.

SECTION 6 – BICYCLES

32. Bicycles must be stored in your storage locker. Bicycles are permitted on the elevator to go to and from the storage room or locker ONLY. Bicycles are not permitted on the elevator above the Ground floor.

REQUIRED ASSISTANCE IN CASE OF AN EMERGENCY

Please be advised that Strata needs to maintain a list of Residents that require assistance in the event of a fire or emergency.

Residents who require assistance, please register with the onsite Building Manager so that emergency crews can provide aid to you in the case of an eventuality.

AED Orientation

Thursday March 21, 2019. 

We have purchased an automated external defibrillator (AED) which is a small, lightweight, and portable electronic device that delivers an electric shock through the chest wall of a person whose heart has stopped beating. It is proven to be one of the most important tools in saving the life of someone suffering sudden cardiac arrest.

On Thursday March 21at 10 am, St. Johns Ambulance staff will be in our lobby to give us an orientation on the device. The session will take approximately 30 minutes and all residents are welcome.

Click here for more information from St. John Ambulance

Window Condensation

It is common for condensation to build up on the interior of windows during the cold winter months. The common cause of this problem is when the temperature inside your apartment varies greatly from the temperature outside.  

Make sure you increase air circulation in your apartment home to help keep condensation at a minimum:

• Arrange furniture so it does not block any windows

• Raise blinds 2" off your window sills and open blinds

• Regularly wipe window sills and around their edges, check any curtains regularly for moisture

• When condensation does occur, dry area immediately to prevent moisture build-up

• Shut off humidifiers in your apartment

• Run the kitchen and bathroom fans longer than you usually do to keep air moving

• Air out your apartment for a few minutes each day.  Air out the bathroom and kitchen as these are places where heat and moisture linger.